Cookie Policy

Introduction

This Cookie Policy explains how CallAgent.pro ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read together with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our service and improve your experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• User authentication and security
• Session management
• Load balancing
• CSRF protection
• Dark mode preferences

These cookies cannot be disabled as they are essential for the service to work.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us:

• Count visits and traffic sources
• Measure and improve website performance
• Understand which pages are most popular
• Identify technical issues

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your preferences and settings
• Language preferences
• Region selection
• Customized content display

Analytics Cookies

We use analytics services to help us understand how our service is used. These cookies collect information such as:

• Pages visited and time spent on each page
• User journey through the site
• Click patterns and interactions
• Device and browser information

Third-Party Cookies

We may use third-party services that set their own cookies on our website. These include:

• Google Analytics: For website analytics and usage statistics
• Payment Processors: For secure payment processing
• Customer Support: For live chat and support services
• Content Delivery Networks: For faster content delivery

These third parties have their own privacy policies and cookie policies which we recommend you review.

How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you manually delete them

Managing Cookies

You have the right to choose whether to accept or reject cookies. You can manage your cookie preferences in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies after each browsing session
• Receive a notification before a cookie is set

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking or deleting cookies may impact your experience on our website, and some features may not function properly.

Local Storage and Similar Technologies

In addition to cookies, we may use other browser storage technologies such as local storage and session storage. These technologies serve similar purposes to cookies but can store larger amounts of data. We use these technologies to improve performance and provide a better user experience.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we are monitoring industry developments in this area.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: